Shipping policy

Shipping Policy

Last updated: September 7, 2026

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed. During peak holiday seasons, processing may take 2–5 business days. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Times (United States)

We offer the following shipping options for orders within the United States:

- Standard Shipping: 4–10 business days 

Delivery times are estimates and not guaranteed. Delays caused by carriers, weather, or customs are outside of our control.

International Shipping

We currently ship to the following countries/regions: United States, Canada, Germany, and other EU countries.

- Delivery times for international orders: 7–15 business days, depending on destination and customs processing
- Shipping costs are calculated at checkout
- Customs duties, taxes, and import fees are the responsibility of the recipient, unless otherwise stated at checkout

Order Tracking

Once your order ships, you will receive a tracking number by email. You can also track your order through the email confirmation link.

Address Accuracy

Please ensure your shipping address is correct at the time of checkout. We are not responsible for packages delivered to an incorrect address provided by the customer. If a package is returned to us due to an incorrect address, we will contact you to arrange reshipment (additional shipping fees may apply).

Lost or Damaged Packages

If your package is lost or damaged in transit, please contact us at selina@linenslane.com within 14 days of the expected delivery date, and we will assist you with a claim or replacement.

Contact Us

If you have any questions about shipping, contact us at selina@linenslane.com.