FAQ

How long does shipping take?
Orders are processed within 1–3 business days. Standard shipping within the US typically takes 5–10 business days, while international orders usually arrive in 7–15 business days. Once your order ships, you’ll receive a tracking number by email.

What is your return policy?
We offer a 30-day return window for unused, unwashed items in their original condition with tags attached. Custom-made pieces from our Custom Design Studio are final sale and cannot be returned unless defective. Please see our full Refund Policy for complete details.

Do you offer custom table runners and pillows?
Yes! Through our Custom Design Studio, you can create personalized table runners, placemats, and pillows. Choose your preferred fabric, embroidery style, and size to perfectly match your table and holiday theme. Contact us to get started.

How do I care for my embroidered table runner?
For best results, machine wash cold on a gentle cycle and tumble dry low, or simply spot clean. Avoid bleach and do not iron directly on the embroidery. Always refer to the care label on your specific product, as instructions may vary by fabric.

Do you ship internationally?
Yes, we ship to the United States, Canada, Germany, and other EU countries. International shipping rates are calculated at checkout. Any customs duties or import taxes are the responsibility of the recipient.

When do you release seasonal collections?
We launch new collections for every major season—Valentine’s Day, Easter, Harvest/Thanksgiving, Halloween, and Christmas—along with timeless year-round farmhouse styles. Check back regularly for the latest arrivals.

Table Runner Sizing

Q: What size table runner do I need for my dining table?
A:
A good rule of thumb is: Runner length = table length + 12–24 inches (allowing 6–12 inches of overhang on each end).
Width is typically about one-third of your table’s width (standard widths range from 12–18 inches).

Table Length Recommended Runner Length Best For Notes
48–60" 72–90" 4–6 people Most common home size
60–72" 84–108" 6–8 people Ideal for Thanksgiving & Christmas gatherings
72–96" 108–120"+ 8–10+ people Large banquet tables
Round table (48–60" diameter) 72–90" (or two runners crossed) 4–6 people Place one runner across the center or cross two runners


For formal holiday dinners (Thanksgiving & Christmas), we recommend 8–12 inches of overhang for a polished look. For more casual settings (Valentine’s Day or everyday use), a shorter overhang works beautifully.

Q: Can a table runner be shorter than the table?
A: Yes. A shorter runner centered on the table creates a modern, intentional look and works especially well when highlighting a centerpiece.

Q: How do I use a table runner on a round or square table?
A:

  • Round tables: Place one runner across the center, or cross two runners for added interest.
  • Square tables: Place the runner parallel to the sides or on the diagonal.

Q: Should I use a table runner with or without a tablecloth?
A: Both options work great.

  • Alone on a bare table: Shows off the wood grain and creates a casual, farmhouse, or modern look.
  • Layered over a tablecloth: Adds depth, contrast, and a more formal holiday feel. Choose complementary (not identical) colors and textures for the best result.

Material & Care

Q: Can I machine wash the table runner? Will it shrink or fade?
A: Most of our runners are machine washable in cold water on a gentle cycle. Tumble dry low or hang to dry. Always check the care label. We recommend washing once before first use. Velvet, beaded, or heavily embroidered styles are best hand-washed or dry-cleaned.

Q: How can I keep the table runner from slipping?
A: Place a non-slip pad underneath, use fabric-safe double-sided tape, or choose styles with a non-slip backing.

Decorative Pillows

Q: How many decorative pillows should I use and what sizes work best?
A:

  • Sofa: 3–5 pillows (e.g., two 18–20" squares + one lumbar pillow).
  • Bed: Euro shams (26") against the headboard + standard sleeping pillows + two 18–20" accent pillows + optional lumbar.

Most popular sizes: 18×18", 20×20", and 12×20" lumbar.

Q: Should I buy pillow covers only or covers with inserts?
A: We strongly recommend buying covers and inserts separately. Quality inserts can be reused with different seasonal covers, making it more economical and easier to clean. Choose an insert 1–2 inches larger than the cover for a full, plump look.

Q: Can I use Valentine’s Day or Easter pillows after the holiday?
A: Absolutely. Pillows in soft neutrals, pastels, florals, or subtle patterns transition beautifully into spring and everyday décor. Bold Christmas reds and greens or highly thematic designs are best stored for the next season.

Q: How do I coordinate pillows with a table runner?
A: Match the color family rather than exact shades. Mix textures (smooth runner + plush pillows) for a layered, polished look. Example pairings: warm orange/brown for Thanksgiving, classic red/green for Christmas, soft pinks for Valentine’s Day, and pastels for Easter.

General Holiday Questions

Q: When should I buy holiday table runners and pillows?
A:

  • Thanksgiving & Christmas: Start shopping in September–November.
  • Valentine’s Day: Early January.
  • Easter: February–March.

High-quality pieces with classic designs can be reused for many years.

Q: Will the color match the photos exactly?
A: Colors may appear slightly different depending on your screen. We provide multiple real-life photos and encourage checking customer photos for the most accurate representation. If there is a significant difference, we offer easy returns/exchanges.

Q: Do you offer matching placemats, napkins, or pillow covers?
A: Yes — many customers love coordinating sets. Check the product page for available matching items or curated holiday collections.

Q: Are these good gifts?
A: Definitely. Beautifully packaged table runners and pillow covers make thoughtful hostess gifts, housewarming presents, or seasonal surprises for family and friends.



ELF DECORS CUSTOM DESIGN STUDIO

Design Your Own

Turn your ideas into beautiful home textiles. Upload your artwork, tell us what you envision, and preview your custom design before placing your order.

START DESIGNING
01

Choose

Choose the product you want to customize.

02

Upload

Upload your artwork, logo, pattern, or reference.

03

Preview

Describe your idea and preview the design.

04

Order

Approve your design and add it to cart.

CUSTOM DESIGN STUDIO

Create Your Custom Design

Store setup required: choose your custom products in the Theme Editor.

Sizes and custom prices come from the selected product's Shopify variants.

Upload your design JPG, PNG or PDF · Max 20 MB

Your artwork will be attached to the custom order during the final integration phase.

DESIGN PREVIEW

See your custom product

Your preview will appear here Upload your artwork and tell us what you have in mind.

The AI mockup connection and secure artwork storage will be connected in the next development phase.